Job: Sazzy B Server

Title Sazzy B Server
Categories Front of the House, Sazzy B
Location 5623 6th Ave Kenosha WIJob Overview: This position serves as the bridge between the kitchen and service staff as well as an overseer of food quality and presentation before it is delivered to a guest. The Expediter is the final authority on every food item’s quality and organization for the kitchen as well as responsible for timing and organization courses and food delivery for the service staff. Successful team members will show interested in learning and be hard working, punctual, and self motivating. Duties and Responsibilities: Assist in providing exceptional customer service Responsible for food presentation and quality control Ensure accurate delivery of guest orders Assist with food delivery when necessary Alert service staff of completed orders Coordinate timing and organization between F.O.H. and B.O.H. Maintain Communication between F.O.H. and B.O.H. Qualifications: Ability to maintain a clean and professional appearance Exceptional organization and communication skills Understanding of proper plating and food quality Passion for the service industry and/or culinary arts Must be able to stand and walk for extended periods of time
Job Information

Job Overview:

 

Servers at Sazzy B are expected to perform in a fast paced, high end environment without sacrificing quality of service.  This position is responsible for providing exceptional customer service and hospitality to dining guests of Sazzy B. Servers are expected to have comprehensive knowledge of all products available for sale and the ability to make recommendations, suggestions, and alterations based on the that knowledge. The expected knowledge includes, but is not limited to, craft cocktails, wine, craft beer, high end dining, and common allergens.

 

Duties and Responsibilities:

 

  • Provide exceptional customer service
  • Maintain a professional and courteous demeanor, even under high stress situations
  • Identify and and effectively solve customer issues in real time
  • Assist with food delivery when necessary
  • Take and enter accurate food and drink orders
  • Check in with guests often, especially after food and drink deliveries
  • Complete all side work and stocking daily

 

Qualifications:

 

  • Fine dining experience preferred
  • Wine, craft beer, and/or cocktail knowledge preferred
  • Kenosha bartender’s license required within first 30 days of employment
  • Ability to maintain a clean and professional appearance
  • Professional demeanor in person and on the phone
  • Passion for the service industry
  • Must be able to stand and walk for extended periods of time
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