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Job Overview:
Servers at Sazzy B are expected to perform in a fast paced, high end environment without sacrificing quality of service. This position is responsible for providing exceptional customer service and hospitality to dining guests of Sazzy B. Servers are expected to have comprehensive knowledge of all products available for sale and the ability to make recommendations, suggestions, and alterations based on the that knowledge. The expected knowledge includes, but is not limited to, craft cocktails, wine, craft beer, high end dining, and common allergens.
Duties and Responsibilities:
- Provide exceptional customer service
- Maintain a professional and courteous demeanor, even under high stress situations
- Identify and and effectively solve customer issues in real time
- Assist with food delivery when necessary
- Take and enter accurate food and drink orders
- Check in with guests often, especially after food and drink deliveries
- Complete all side work and stocking daily
Qualifications:
- Fine dining experience preferred
- Wine, craft beer, and/or cocktail knowledge preferred
- Kenosha bartender’s license required within first 30 days of employment
- Ability to maintain a clean and professional appearance
- Professional demeanor in person and on the phone
- Passion for the service industry
- Must be able to stand and walk for extended periods of time
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